What Our Clients Have Been Saying…

Impeccable service…

“Karen and her team are consummate professionals. I was working with another lender and became very dissatisfied with their services. I was about 2 weeks out from my closing date when I switched lenders. My agent recommended I work with Karen and her team at Fairway. Fairway’s’ customer service is impeccable. Where the other lender severely lacked, Fairway, surpassed. Fairway ROCKS!!!”

—Natasha – Jacksonville, Florida

Definitely recommend…

“Completed transaction in February 2021 in Jacksonville, FL.
Karen was friendly and attentive during the loan process. Karen and the mortgage team made the process quick and easy to get the house that we wanted. I would definitely recommend her for mortgage services.”

—Austin C., Jacksonville Beach FL

They made it easy…

“We didn’t plan to buy a house. We were out looking for a house to rent and decided to look for a house to buy instead. We were not prepared at all for this process, Karen made it so easy for us and explained everything along the way. We could always get in contact with her or someone on her team when we had questions. I would definitely recommend Karen to any of my friends or family.“

—Chad – Jacksonville, Florida

Always available…

“Chris and The Mortgage Lady Team – Fairway was always available when I needed them.”

—Virginia – Jacksonville, Florida

Very professional…

“The Mortgage Lady Team – Fairway was very professional. Very responsive and informative – the best mortgage company I’ve ever dealt with. Great people!”

—Gary – Satsuma, Florida

Everything was smooth!

“We had a crazy time finding a place and when the time came for our deadline they made everything happen! It was so easy and seamless. I cannot be happier with the process!!”

—Rebecca – Jacksonville, Florida

The absolute best!

“From start to closing, Karen Chartier and The Mortgage Lady Team I worked with and felt like friends helping friends; they had answers before I had questions; they’re so experienced they told me not only what to expect but how to be ready for it, the communication was unmatched, I honestly felt I was they’re the only customer, THANK YOU KAREN AND THE TEAM AT FAIRWAY INDEPENDENT MORTGAGE, the absolute best!!!!!”

—Keith Singleton, Ponte Vedra Beach

You and your team are awesome!!!

“You & your team made it great. Overall my buying experience was not great but that is because the market was so awful for me, NOT because of you guys. Of course, the mortgage process is not pleasurable in general but it could have been handled better by anyone else. You and your team are awesome!!!”

—David – Jacksonville FL


“Incredible communication and accessibility. More than professional: friendly and even straight-up nice. They sent my daughter a birthday card signed by hand by the whole team. Above and beyond expectations.”

—Noah- Canton, GA

It was so fast…

“It was so fast from my application to my closing, and the online updates were very useful.”

—Karilyn – Jacksonville, Florida

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